Nearly all of our houses are fitted with circuit breakers rather than fuses. These are small switches on the consumer unit (“fuse box”) that automatically turn off if there’s a fault in the circuit.
If your power fails and you do not know what caused it:
If you cannot find out what is causing the problem, or if the power goes off when you turn a light on, report the repair to our office.
If you call us out for a power failure and the cause is due to a fault with one of your appliances or is because you have no electricity due to a lack of credit in a prepayment meter, you will be charged for the call out.