Emergency repairs

Report an emergency repair

During Office hours

If the repair is an emergency and there is a risk to your safety or serious damage to the property, it is important you call us immediately on 0141 406 6630.

The type of repairs that are considered emergencies are listed below:

  • Unsafe power or lighting sockets or electrical fittings;
  • Loss of electricity, gas or water supply;
  • External windows, doors or locks which are not secured;
  • Blocked toilets, sink, bath or basin;
  • Blocked drains or pipes with sewage leaking out; and
  • Significant leaking or flooding from a water or heating pipe, tank or cistern.
  • Did You Know?Did you know?

    You can’t report emergency repairs online

    Non-emergency repairs

    Report Non-emergency repairs

    During Office hours

    For non-emergency repairs, you can click the button below, call us on 0141 406 6630 or email

    Report a Repair
    Out of hours emergency

    Report an Out of hours emergency

    Out of hours emergency only

    If you have an emergency (not Gas Central Heating) while our offices are closed, please call

    City Building on0800 595 595

    For any Gas Central Heating Emergencies or Repairs please contact James Frew Ltd on 01294 468113

    For any Lift Emergencies please call Kone on 0800 652 0692

    Track a repair

    We are currently working on a system to allow tenants to track the repairs they report.
    It is hoped this will be available very soon and will be a helpful tool for all tenants.

    Repairs Tracker