We are committed to preserving the privacy of all visitors to this website.
When you make an enquiry either from our website via an enquiry form or by email, you will be necessarily required to provide certain information about yourself including contact details. We may also collect information about your usage of our website as well as information about you from telephone calls, social media engagements or other communications you send to us.
Use of Information
Your information will enable us to provide further or updated information on topics that you have requested, either as a direct result of your request or in the future on a regular or ad-hoc basis. We may also use and analyze the information we collect so that we can administer, support, improve and develop our services.
In particular, we may use your information to contact you for your views on our services and to notify you occasionally about important changes or developments to those services or services on our website. Further, where you have consented, we might also use your information to let you know by email about other services which we offer which may be of interest to you. If you change your mind about being contacted in the future, please let us know.
Disclosure of your information
Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.
If our business enters into a joint venture with or merged with another business entity, your information may be disclosed to our new business partners or owners.
A cookie is a small file that we store on your computer if you agree to it. These cookies allow us to distinguish you from other users of the website, helping us to provide you with a good experience when you browse and allowing us to improve our site.
We currently use a single session cookie on our site. Session cookies are stored only temporarily during a browsing session and are deleted when the browser is closed. This session cookie allows us to see how visitors move around our site when they are using it. This helps us to improve the way our website works, for example by making sure users are finding the information that they need easily.
Some pages in this site make use of additional third-party functionality, such as Google Maps and YouTube, in order to enhance your experience. These features are supplied by other websites that set their own cookies. For further information, or to opt out of these cookies, please see Google’s safeguarding page.
If you wish to prevent your browser from accepting some or all cookies or have the browser ask consent before a cookie is placed on your computer, you should select the appropriate settings in your browser’s privacy menu. For mobile devices without a browser privacy menu, you will need to refer to your device’s user manual.
Accessing and updating
You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please email us at firstname.lastname@example.org
Our website may include links to websites run by other organisations. Govan Housing Association is not responsible for the privacy practices of these other websites so you should read their privacy policies carefully.
A key part of our role is keeping our customers and company information secure and confidential and complying with the requirements of the Data Protection Act. Full details of our approach are outlined in our Data Protection Policy, which explains what the law says we have to do.
Looking after your data
Like all companies we need to hold personal information about you. We do this in a number of ways, including on our computer systems and in paper files. Whatever the information is that we hold, we make sure your data is processed in line with the Data Protection Act and any Codes of Practice issued by the Information Commissioner.
You have the right to see the personal data we hold that relates to you and if this is incorrect for any reason you can let us know and we will make any appropriate changes.