Our customers come from all walks of life. We believe that our strength comes from combining what we have in common – our shared goals and values – with what makes each of us different. And we recognise that having diverse talent and an inclusive environment will help us to deliver the high quality, customer-focused services we aim to achieve.
As a Group we aim to celebrate the rich diversity of our customers and our colleagues, and we’re committed to creating a workplace that maximises the potential of all of our people, where everyone is valued and feels empowered to contribute to our Group’s continued success.
Everyone has the right to be treated with respect and dignity, and we have a zero-tolerance attitude to bullying, harassment or victimisation of any kind. We all have a personal responsibility to ensure that we treat others as we would like to be treated, and that our actions and interactions reflect our commitment to diversity and inclusion.
If you believe that you are the victim of hate crime, harassment or discrimination, please get in touch by calling us on 0141 440 0308. We treat all complaints very seriously.
If you prefer, you can make a complaint through a third-party support organisation. By signing a representation mandate, you can ask someone from that organisation to make a complaint on your behalf. We’re featured on a list of Third Party Reporting Centres in Scotland, outlining organisations that can help you report any incidents of hate crime if you aren’t comfortable reporting directly to the police.Contact Us