Moving Govan Forward
The Association is facing the future with confidence after completing a series of changes that will benefit our tenants and the wider community.
Visitors to our offices in McKechnie Street are sure to be impressed by the new reception area, which opened on 6 May after the completion of a first phase of major refurbishment works.
The new reception area consists of a new reception desk, waiting area, easily accessible interview rooms and space for new partners Grand Central Savings. We are very grateful to The Big Lottery Fund who helped to fund this latest stage of refurbishment to enable the Grand Central Savings service to be implemented.
It has been a time of change for the association and a major part of that has been the completion of the new Executive Management Team, which was completed recently by the arrival of Kevin Nixon, (pictured on the right below), as Director of Operations.
He joins Natalya Macholla, (pictured on the left), the new Director of Finance and ICT, with both working alongside Chief Executive, Fiona McTaggart (pictured centre). The team are focused on delivering on the Association’s overarching mission of “Moving Govan Forward” and they are committed to the delivery of excellent customer service, investment in people, the shaping of partnerships and ensuring that the Govan community continues to grow and prosper.
Chief Executive Fiona McTaggart said: “Providing a quality service delivering excellence and value for money to our customers is key to this new management team. We want to ensure we are building the Govan community and empowering the people who live here. This new team wants to show a commitment to the community and leave a legacy for the people of Govan.”
Natalya Macholla was Head of Operations at Grand Central Savings before she joined Govan as our new Director of Finance and ICT in late April. A chartered accountant, she said: “I have seen the benefit of partnership working between the Association and Grand Central Savings and it is evident that the Association is best placed to be a great focal point for the Govan community. It is simply not enough any more for us to provide just a roof over people’s heads, we have to aim to change people’s lives for the better. Already I have seen that the staff here are very determined to work towards that common goal. I’ve also been struck by the positive involvement of the Management Committee and their aspirations for the Association and the wider community.”
New Director of Operations, Kevin Nixon has been working in the Housing Association sector for over 25 years, most recently with Queen’s Cross HA. But within days of arriving in Govan he has been struck by the positive vibe. He said: “The staff here clearly enjoy their work and delivering quality services. Their energy fills me with enthusiasm. We want to provide new options and opportunities for applicants and tenants. That includes a longer initial interview to identify needs across a range of areas. I’m passionate about building communities so I am definitely in the right place.”
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