Rent Consultation 2015
We would like to hear your views on our proposals for next year's rent and service.
We aim to keep our rents as affordable as we can while still improving our homes and communities, and delivering services you have told us you want.
We have recently completed a tenant satisfaction survey and the information provided by those tenants who completed the survey has helped us understand what is important to you in terms of services and investment.
Remember, this is a consultation so we want to hear your views.
If you are a Govan Housing Association tenant with a Scottish Secure Tenancy you will have received a letter from us detailing the proposed increase in rent and service charge. Our letter has detailed the actual difference in rent and service charge we propose for 2015/16.
Your consultation period will run from January 19th 2015 and end on February 20th 2015.
We would like to hear your views.
You can contact us in the following ways:
- see Income & Expenditure details for 2012-13 and 2013-14 below and leave your comments using the feedback tab;
- write to us at 35 McKechnie Street, Govan, Glasgow, G51 3AQ;
- e-mail us at firstname.lastname@example.org; or
- telephone, or call to the office, to speak to your housing team. Staff are available Monday – Friday from 9.00am to 4.00pm (except Wednesday afternoon) and can be also be contacted by calling in to our offices at 35 McKechnie Street.
At the end of the consultation process the Association will consider all responses.
Make sure you have your say.
Leave your Feedback.
Complaints & Suggestions
We alweays aim to provide a high-quality service to all our service users, however, we appreciate that there are times we may fall below these standards and that there may be room for improvement.
If you are dissatisfied with our service we want you to tell us by making a complaint.
This gives us an opportunity to listen to your comments and views, help resolve your issue and help us to learn lessons on how to provide a better service for everyone.
For details of what is considered and complaint and how we deal with them see out Complaints Leaflet.
16 Jan 2015 » READ MORE
04 Dec 2013 » READ MORE
08 Mar 2013 » READ MORE