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Complaints & Suggestions

We always aim to provide a high-quality service to all our service users, however, we appreciate that there are times we may fall below these standards and that there may be room for improvement.

If you are dissatisfied with our service we want you to tell us by making a complaint.

This gives us an opportunity to listen to your comments and views, help resolve your issue and help us to learn lessons on how to provide a better service for everyone.

For details of what is considered and complaint and how we deal with them see our Complaints Leaflet.

Right to Buy - Notice PeriodRight to Buy - Notice Period

Right to Buy is ending for all tenants of social housing in Scotland on 1 August 2016. This is part of the Housing (Scotland) Act 2014.

For more information please download the Scottish Government's information booklet "The Right to Buy Notice Period".